Many web host have the tendency of suspending accounts without notifying their customers. We pledge that we will never suspend your account without first notifying you and asking you to resolve whatever issue it is that we are having with your website.
In the very rare case that this is a security risk and/or spamming issue that can directly lead to the entire servers IP getting blacklisted, we reserve the right to suspend that account for the safety and overall health of the server.
